0000000000000000000000000000000000000000

POLICY

 

Please read before purchase, thank you for adhering to all policies listed,

All virgin hair wig orders will be processed and shipped in 7-14 business days, all sales are
FINAL no refunds or exchanges.
Ready to ship wigs ship within 2-3 business days,

PSU is not responsible for any damaged or lost packages once it is in the possession of USPS. 

PSU is not responsible for incorrect measurements given. If you provide wrong measurements , unfortunately this can NOT be fixed and unit will not fit properly. Please measure carefully! 

FAQ

What is the turnaround time for orders?


Processing time is 7-14 business days,
shipping is 2-3 business days. All orders are shipped through USPS, once
scanned USPS, PSU is not responsible for delays in shipping PSU is not
responsible for any delivery delays




Will the hair be provided when purchasing a unit?


Yes, we supply 3 bundles of 100% virgin
hair and lace closure/frontal.
We also have a BYOB (bring your own
bundles) option




Can my address or email be changed after placing an order?


Unfortunately, once payment is processed we can not change address or email, please be sure to check all information before checking out.




I would like to purchase a wig that I do not see listed on the website.


Please review “Custom wigs” tab or send an email to prettysisterunits12@gmail.com




How do I maintain my wig?


The lace on wigs is delicate and should be handled with care. We suggest using a gentle shampoo and conditioner, Miracle Moist Aussie. Towel dry the unit and let the unit air dry. For curly units, condition weekly to maintain luscious curls.




How do I measure my head properly for a custom wig?


Please reference photo and video below.